Korean J Fam Pract 2020; 10(5): 338-347  https://doi.org/10.21215/kjfp.2020.10.5.338
Characteristics and Significance of Korean Medical Workers in Communication Skills Evaluation
Jun Seok Kim, Eun Jung Choi*
Department of Family Medicine, Daedong Hospital, Busan, Korea
Eun Jung Choi
Tel: +82-51-550-9331, Fax: +82-51-553-7575
E-mail: ej_jump@hanmail.net
ORCID: http://orcid.org/0000-0002-8012-5473
Received: June 5, 2019; Revised: March 5, 2020; Accepted: August 3, 2020; Published online: October 20, 2020.
© The Korean Academy of Family Medicine. All rights reserved.

This is an open-access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/4.0) which permits unrestricted noncommercial use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
Background: The Korean version of the Rhetorical Sensitivity Scale (RHETSEN-K) is a tool for measuring communication skills under development. This study focused on determining whether the results of the RHETSEN-K questionnaire on health-care workers are similar to those of medical students.
Methods: We applied RHETSEN-K to health-care workers. Exploratory factor analysis and deterministic factor analysis were conducted. Participants were classified according to the type of RHETSEN-K, and results were compared with those of previous studies.
Results: Results of the factor analysis were similar to those of previous studies. The internal consistency of the three factors were all above 0.7. The rhetorical reflector type was the most frequent, and the rhetorical sensitivity and noble self types were similar. The distribution of the type according to sex and occupation were statistically insignificant. Of the total respondents, 22.7% were not classified as any type, which is similar to the results of the non-classification of previous research.
Conclusion: These results imply that the concept of three rhetorical factors in Korean culture is different from those used in RHETSEN2, suggesting that it is necessary to develop an evaluation tool that reflects these results.
Keywords: Rhetorical Sensitivity Scale; Rhetorical Sensitivity; Noble Self; Rhetorical Reflector; Health-Care Worker
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